5-Year Warranty for Thermoplastic-Coated Steel Products

Expanded Metal Round Picnic Table

COMMERCIAL SITE FURNISHING LIMITED MANUFACTURER'S WARRANTY FOR THERMOPLASTIC COATINGS

Warranty Information

What does this warranty cover?

We fully guarantee all parts and materials for five (5) years excluding vandalism or acts of nature. Our revolutionary thermoplastic coating is guaranteed for five (5) years. Thermoplastic coating will never fade, crack, peel, warp, or discolor for the life of the product. Thermoplastic can be easily repaired. Cuts are repaired by heating the affected area with an industrial heat gun. The thermoplastic will re-bond itself. The properties of the thermoplastic also make spray painting difficult for vandals. Simply wash the product with a standard industrial cleaner, such as WD40.

What is not covered? (exclusions)

Abuse & Misuse. Defects or damage that result from: (a) improper use, storage, misuse or abuse, accident or neglect, such as physical damage (scraping, cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with a corrosive liquid, acid rain, extreme weather conditions, or metal cleats; (c) use of the Products or Accessories in any manner other than the purposes for which the Products or Accessories were designed or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Commercial Site Furnishings (vandalism or intentional stripping of any of the coating), are excluded from coverage.

Unauthorized Service or Modification. Defects or damages resulting from unauthorized 3rd party maintenance, height or dimension adjustments outside original specifications and dimensions, installation, and other alteration are excluded from coverage.

Altered Products. Products or Accessories with (a) parts that have been removed, or altered; (b) parts that have been added that are not offered by Commercial Site Furnishings, or (c) products being used nonconforming from original stated use, are excluded from coverage.

Who is covered?

This warranty extends only to the first consumer purchaser, and is not transferable.

What will Commercial Site Furnishings do?

Commercial Site Furnishings, at its discretion, will, at no charge, repair or replace any products and/or accessories that are approved by its claims department for warranty coverage. Based on the volume of commercial business we do each year, it is imperative that you either keep your original invoice (hard copy or email) or order number. All products and accessories that are requested to be covered under warranty must match the invoice description to be eligible for warranty coverage.

How to obtain warranty service or other information?

To obtain service or information, please call our Customer Service Department at 800-278-4480 or use our contact form.

What other limitations are there?

THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. IN NO EVENT SHALL COMMERCIAL SITE FURNISHINGS BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.

All questions concerning the construction, validity, and interpretation of this Warranty and the performance of the obligations imposed by this Agreement shall be governed by the internal law, not the law of conflicts, of the State of Alabama.